Payment, Shipping and Return Policies
How to order:
Simply contact me with items you want to order and I will respond with how much shipping and handling will be. Once you confirm the order I will then bill you with amount.
At this time, I accept PayPal. I will quote you shipping costs before you are billed for your purchases. You can use your credit card to pay through PayPal and if you have an account with them you can also use your debit card or PayPal balance. I do not accept personal checks or money orders. Payment is expected immediately once you receive your invoice.
Shipping and Handling
I usually ship via USPS within 5 business days of receiving your verified Paypal payment. For custom orders, the shipping time will usually be between 2-4 weeks once we have decided on the final design, depending on how intricate the item is.
Only orders in the US can be processed at this time. Virginia residents, please add sales tax.
I cannot be responsible for items that break en route..So if the item you are purchasing is breakable and you'd like to insure it against breakage please email me before you make your purchase so I can get you the exact shipping quote to your location.
All of my sales are final unless you feel that the item has been grossly misrepresented in either the item description or in the picture. Please email me if you are unhappy with your purchase when you receive it and we will work together to try and fix the problem. If return of a product is deemed to be necessary, the return shipping costs are the responsibility of the purchaser. Insurance on the returned item for the full purchase amount as well as delivery confirmation on the returned package is mandatory and all costs associated with these services are the responsibility of the purchaser. Once the item has been returned to me and it's original as shipped condition has been verified a refund will be issued to the purchaser LESS the shipping costs.
Remember, if you have any questions, comments, suggestions or anything at all, don't hesitate to contact me!
Special orders welcome!
You can let me know of the item, theme you want and color preferences, special instructions, personalization, etc..
Email me for how much a special order's shipping and handling will be...
Please contact us with any questions or concerns, especially if it has anything to do with your order.
All items come from a smokefree environment.
I look forward to serving you. May blessings be upon you!